Protect your accounts. Never loan your credit or ATM card or share your passwords with anyone who is not authorized on your account. Do not share your account numbers with anyone unless you initiated the contact.
Report lost or stolen checks or credit cards immediately. Review new checks to make sure none were stolen in transit.
Be aware of the expiration date on your credit card; if you do not receive a reissued card before the expiration date, notify customer service.
Store new and cancelled checks securely
Question suspicious emails or phone inquiries. Unless you initiated the contact, Greylock Federal will not request your personal information (account number, Social Security number, or mother's maiden name) through secure messenger, U.S. mail, or by phone (never by email). Please notify us immediately if you receive odd calls or emails claiming to come from Greylock Federal. Be especially wary of those requesting account information to "award a prize" or "verify a statement."
Guard your ATM and online banking information. Avoid using obvious or easily obtainable information as your password. Don't share your passwords with anyone or write them down.
